Customer Relations Professional (CRP)

• Category Jobs
• Price
• Address Houston, TX

Description

Job details · Ensures perfect order entry & processing and resolves issues as required. · Manages the execution of sales orders according to procedure, including the correct price settings, billing & price adjustments and month closing. · Maintains master data in SAP · Ensures the requested shipping documents will be correctly and timely provided to customers. · Builds key relationships with customers and service providers, as well as internal organizations such as marketing, sales, supply chain planning, logistics, finance, etc. · Works within a team-based environment while exercising independent judgment and discretion as needed with minimal supervision. · Resolves unique and complex issues due to product and equipment constraints. · Registers and coordinates customer complaint resolution with the QM department, executes product returns and contributes to the elimination of process failures